Welcome to LilyCooks.com. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679.
1. Data Controller
The data controller responsible for your personal data under this Privacy Policy is:
🌐 lilycooks.com
📧 contact@lilycooks.com
2. What Data We Collect
We may collect and process the following types of personal data:
- Personal Identification Information: Name, email address, IP address.
- Technical Data: Browser type, operating system, referral sources, and device information.
- Usage Data: Pages visited, time spent on the site, and interactions with content.
- Cookies and Tracking Data: See our Cookies Policy for more details.
3. How We Use Your Data
We process your data based on legitimate interest, contractual necessity, consent, or legal obligation. We use your information to:
✅ Provide and maintain our website.
✅ Improve user experience and website functionality.
✅ Respond to inquiries and provide customer support.
✅ Ensure security and prevent fraud.
✅ Comply with legal requirements.
4. Legal Basis for Processing
Under GDPR, we process your data based on:
- Consent (Article 6(1)(a)): When you subscribe to newsletters or accept cookies.
- Contractual Necessity (Article 6(1)(b)): If you register for an account or request services.
- Legal Obligation (Article 6(1)(c)): When required by law, such as tax reporting or security investigations.
- Legitimate Interests (Article 6(1)(f)): To improve our website, prevent fraud, and analyze user behavior.
5. Data Retention
We store your data only for as long as necessary to fulfill the purposes stated in this policy or comply with legal obligations. You can request deletion of your data at any time (see Section 7).
6. Data Sharing & Third Parties
We do not sell, rent, or share your personal data with third parties except in the following cases:
- Service Providers & Partners: Hosting services, analytics providers (e.g., Google Analytics), and customer support platforms.
- Legal Compliance: If required by law or governmental authorities.
- Security & Fraud Prevention: To protect our website and users.
7. Your Rights Under GDPR
As an EU resident, you have the following data protection rights:
✔ Right to Access – Request copies of your personal data.
✔ Right to Rectification – Request corrections to inaccurate data.
✔ Right to Erasure – Request deletion of your personal data (“Right to be Forgotten”).
✔ Right to Restrict Processing – Limit how we use your data.
✔ Right to Data Portability – Request transfer of your data to another service.
✔ Right to Object – Object to certain data processing, including direct marketing.
✔ Right to Withdraw Consent – If processing is based on consent, you can withdraw it at any time.
📩 To exercise your rights, please contact us at contact@lilycooks.com. We will respond within 30 days as required by GDPR.
8. Cookies & Tracking Technologies
We use cookies to improve user experience and analyze site traffic. You can manage or disable cookies through your browser settings. For more details, visit our Cookies Policy.
9. Data Security
We implement industry-standard security measures, including encryption and secure server protocols, to protect your personal data from unauthorized access, alteration, or loss. However, no method of transmission over the internet is 100% secure.
10. International Data Transfers
If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as EU Standard Contractual Clauses (SCCs) or Privacy Shield frameworks.
11. Changes to This Privacy Policy
We may update this policy from time to time. Significant changes will be notified via email or a notice on our website.
12. Contact Information
For any questions regarding this Privacy Policy or your rights, contact us at:
📧 contact@lilycooks.com
If you believe your rights have been violated, you can also file a complaint with your local Data Protection Authority (DPA) in the EU.